PDF helps engineers cut the time and hassles spent reviewing and changing product documentation.
Designing the next Dragonball Z processor is complicated enough without
having to wade through reams of engineering change documents riddled with format
changes and conflicting font sets.
So say the engineers at Motorola Semiconductor Products Sector (SPS), a
unit of the large semiconductor and processor manufacturer. The group was fed up
with passing FrameMaker files back and forth between engineering groups in the
Far East and Austin, Texas, and dealing with the resulting formatting and font
conflicts as the various engineers made updates and changes.
“With DragonBall, our team is on the sixth generation of the product,”
says Dave Huss, who is responsible for all DragonBall documentation at the
company. “For our newest MX1 line alone, we have over 2,000 pages of
documentation. Add to this mix several different time zones and it’s clear we
needed a more organized, deliberate approach.”
Enter Adobe Acrobat. At Huff’s suggestion, the engineers tried it and
soon found that Acrobat Exchange made their job much easier. “With Acrobat 5.5,
they could go in there and make changes directly to the PDF file without opening
it or redistilling it,” Huss says. And all of the original formatting remains
intact, saving untold amounts of time and frustration. Once the review process
is finished, the technical documentation team simply corrects the source file,
which remains intact on a server in Austin.
Using Acrobat, every documentation review cycle gets shaved “by at least
a couple of days,” Huss says. “We save one day out of the week for this reason
alone – 10% of the project.”
Keeping the Acrobat files on an internal Web server also
saves time and printing hassles. Instead of e-mailing huge engineering PDFs to
its various design sites around the world, a bandwidth-intensive task to say the
least, Motorola posts them on an internal Web server. “If someone wants a copy,
they can print it locally,” Huss says. “We’re shipping bits, rather than paper,
and we’re saving lots of time and money.” In fact, the number of documents that
go to the printer have been reduced by 80%.