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EDITORIAL: Getting more of the world to standardize on PDF
By Don Fluckinger

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When Adobe provides the stats, it's staggering how far PDF's come. Take off the rose-colored glasses, it's still impressive--yet there's work to do.

Among the documents Adobe provided the media supporting the release of Acrobat 7 was a fact sheet outlining the pervasiveness of PDF in the world. A small sampling of the eye-popping collection of stats:

 

  • As a de facto (in practice) standard, 9.2% of the Web’s 162 terabytes of content comprises PDF files; more than 20 million PDF files are available for download; Web content creators have linked to the Adobe Reader download 675,000 times so far
  • As a de jure (in principle) standard, PDF/X is an ISO standard for the reliable delivery of press-ready, high-end color advertisements; PDF/A is a proposed ISO standard for the long term preservation and archiving of digital records; and PDF/Engineering and PDF/Accessible are both under consideration for adoption under their respective standards bodies
  • As a government-mandated standard, Germany, the U.K. and many U.S. national agencies have standardized on PDF for electronic document delivery; countless state and local governments have joined them

These accomplishments attest that Adobe’s sales and marketing staff have turned the company’s well-engineered software, originally created for the graphic design market, into a must-have application in the business world--no easy feat.

 

It also proves the supposition of Adobe visionaries early in Acrobat’s life: that if they made PDF a public file spec as Adobe had done with TIFF and PostScript, a market would grow up around PDF, with third-party developers supplying applications for the document format that Adobe couldn’t or didn’t want to supply.

 

Bravo. Now it’s time to get back to work.

 

While the Latin phrases (de facto, de jure) look impressive when describing PDF as a standard, a French one comes to mind when thinking about any technology: du jour. And that’s what PDF is right now, the document format of the day.

 

Adobe will have to work hard to stave off whatever it is Microsoft has up its sleeve--and rest assured, at some point the Redmond brain trust will bum-rush the show with its own PDF substitute and call it better, faster and free to those who buy Windows machines. It’s not a question of if, but when.

 

Adobe must continue to fight--hard--the perception that it’s a little-‘ol graphics software company catering to people who design print publications and Web sites. For years it’s been patently clear to those of us covering Adobe that it has focused Acrobat development on the business, government and educational market, while simultaneously building in features to make the software even more robust for the prepress users who buttered Acrobat’s bread for so many years.

 

The server products in the Acrobat line can accomplish heavy IT lifting like no Adobe software we’ve ever seen. But out in the marketplace, a few key ignorant people--some of them holding the software-buying purse strings of large corporations--still see Adobe as Photoshop and Illustrator; they just don’t understand PDF’s relevance to the general office user. Adobe must reach out to those people by targeting its PDF message to the countless general-office users who contact us at PDFzone every day, asking “Why can’t I create or at least edit a PDF in Reader? Working with this PDF stuff is like trying to crack a safe!”

 

Figuring into this mandate is the issue of cost. Let’s not kid anyone: The brand war/mind-share battle is won on the street. If someone wants to make a PDF and experiment with the document format, their Adobe-branded choices are $299 retail for Acrobat 7 Standard, and $449 for Pro. Or 1,000 copies of Acrobat Elements. Or Create PDF Online. (If they can find it. People who can’t figure out that Reader doesn’t make PDFs probably are Google-challenged, too, yet their money spends just as well as the technophiles’ does.)

 

There are quality alternatives to Acrobat. Jaws PDF Creator ain’t chopped liver, that’s for sure, and many other excellent PDF-creation applications out there can accomplish what the general office user wants. But they don’t have the marketing firepower behind them that Acrobat has, even if they’re as good as or better for the general office user. Adobe’s got the Cadillac PDF software at a Cadillac price.

 

It’s time for Adobe to make a Hyundai, too. Or at least a Ford. Now. While the stock is flying high, while revenues are exceeding expectations--and not when the business cycle goes into its next down phase and Adobe will appear to be scrambling to make up lost sales ground.

 

Adobe, we presume, wants to make PDF even more of a de facto standard than it is now. Along the lines of how HTML is a de facto standard for Web communication. In order to get there, Adobe’s going to have to release a single-user version of Elements or some other inexpensive ($30), baseline, feature-stripped PDF creation utility. And make it downloadable, sold in boxes at Staples, OfficeMax and at all the popular mail-order sites. Then when the man--or woman--on the street sees the beauty of using PDF for their business, they will need to upgrade to Standard or Pro. And as PDF use grows in their businesses, they’ll at some point look at the LiveCycle server.

 

Until that day, PDF will remain a de facto mystery to some potential customers, IT people who either make purchasing decisions or influence them. They will continue to look elsewhere for their business-software needs because they just don’t quite get what it is Adobe does. And until the rank and file who work under them can go to Staples and buy a $30 piece of software that can crank out PDFs, they will continue to pepper PDFzone with questions such as, “Explain again how to make a PDF in Reader?” They’re not going to fork over $449 to find the answer.


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