Few places is this more apparent than in IT, where small IT shops are usually run by people and large ones by structure and processes.

"In a small shop, one person may be a part-time QA tester or project manager; at a large shop, that's all they--or even a team of people like them--may do. It's what they'll spend all of their time on and something that they'll come to master through a high level of specialization and dedication," Marc Cecere, Forrester vice president, told eWEEK.

In new research, Cecere finds that SMBs are less standardized, more constrained in capacity and more likely to be organized around technologies than their Global 2000 counterparts.

Read the rest of this article at eWEEK.com.