The upshot? Smaller companies can leverage Adobe Reader's ability to save form field data offline--one form at a time--without buying LiveCycle.
Adobe understands that
not every business that uses forms can afford to set up its LiveCycle server software, a key component of which is the Extensions Server application that enables end users to fill--and save--PDF
forms in Adobe Reader.
Jim Healy, chief technology officer of FormRouter, understands
that, too. For the last couple of years, his company has appealed to smaller
businesses that aren’t quite on the same scale as the average LiveCycle
installation, offering them ASP services to keep track of their forms data
online, with a simple procedure to get them up and running.
This week FormRouter announced a licensing agreement with Adobe to
provide Reader Extensions functionality to businesses via the FormRouter ASP,
one form at a time, by “turning on” features locked in Reader that LiveCycle
also uses.
In an exclusive interview with PDFzone, Healy explained that his
company’s service model makes sense for companies who can’t afford the IT
overhead--software, hardware and staff--to implement LiveCycle. In practical
terms, he says it means that typically, companies that have fewer than 10 forms
or 125 seat licenses and want to use Reader Extensions can set them up more
affordably with FormRouter.
“Basically, Adobe has set up its marketing to have all these enormous
clients who can spend big money on all the servers, but once they get below a
certain level, it’s not practical,” Healy says. “We are now that practical
solution that’s going to make it affordable for them.”
So far, universities, small governments--such as county governments--and
businesses up to Fortune 50-size have signed up for FormRouter services. Adobe’s
on board with it, too.
"We are pleased to be working with FormRouter to further expand the
sizable reach of Adobe Reader and to deliver the benefits of Reader Extensions,”
says Ryan Hunter, senior product marketing manager for Adobe LiveCycle Reader
Extensions. “FormRouter constituents can now download, save, fill in, digitally
sign and submit electronic PDF forms at their convenience, dramatically lowering
processing costs and virtually eliminating the need for paper-based
forms.”
It might not just be the smaller guys who find the FormRouter solution
appealing. Larger companies that want to experiment using PDF forms filled via
Reader in their workflow can also use FormRouter before purchasing LiveCycle.
Healy envisions his company’s services as a useful test bed, because not
only can users add comments to their forms as they can with the Adobe server
package, but FormRouter also uses the same GeoTrust digital signature technology
Adobe announced last week for Reader.
“There are going to be larger companies who use one form all the time who
want to turn it on and get their workflow problem solved--today, we can do this
in minutes--but then later they’ll migrate to bigger Adobe products,” Healy
says. “For some people, we will be a stepping stone--but for others, we’ll just
be the affordable way to do it.”
He also envisions the Reader PDF forms functionality as a showcase for
FormRouter’s other services. Once a customer sees what FormRouter can do with
PDF forms, Healy says, they might consider using the company’s for HTML forms,
too.
“This is enormous for us; we’re the only company that Adobe’s doing this
with,” Healy says. “Right now, if you want people to extend the functionality of
their Reader they have a couple options: They go to Adobe and spend $65,000-plus
on their server software. Or you upgrade [everyone] to Acrobat. Or you buy a
tool that’s in violation of the end user license. Or, finally, after five months
of negotiation, you come to us.”